JCI (Joint Commission International) is the highest standard for worldwide healthcare services. It emphasizes quality care and patient safety, which is the current trend for hospital development. For the past year, Taiwan Adventist Hospital (TAH) has strived for the second JCI accreditation. It was a difficult job for all staff to go through, and we used many resources to prepare for the event. Finally, in July 2015, we completed the second accreditation with very high scores. Now we toast our success and give the glory to God.
For the on-site survey, three surveyors stayed in the hospital for five days.They seemed to be moving heaven and earth to discover any criteria not met. However, only 11 out of 1,300 measurable elements needed to be rectified. We believe it’s great that we could achieve this honor, and we are thankful to our Lord for leading us in this matter, just as we are saved not because of anything we have done, but because of His purpose and grace.
TAH is the only JCI-accredited hospital in the Northern Asia-Pacific Division territory. We are proud that our hospital has fulfilled the criteria along with American hospitals. Our hospital is capable of safe guarding the facilities and ensuring the safety of our clienteles. We also learned a lot from the JCI accreditation: 1) Put patients first. 2) Quality is never ending. 3) Quality must be planned and deliberated. 4) It’s all about teamwork.
JCI-accreditation will benefit our international health services, and more world-class insurance companies will collaborate with us. JCI approval not only entitles us to attract more foreign clients but also to enhance our competitiveness within Taiwan. In the overall scheme of things, JCI will facilitate hospital reform and move TAH to the next level from a broader perspective. We are taking great strides with a delicate footprint. As we celebrate our 60th anniversary this year, JCI accreditation is the best birthday gift to us, but we know the best is yet to come.